File #: 25-0238    Version: 1 Name: Mecklenburg EMS Agency (MEDIC)- System Performance Update
Type: Manager's Report Status: Manager’s Report
File created: 4/11/2025 In control: County Manager's Office
On agenda: 4/15/2025 Final action:
Title: Mecklenburg EMS Agency (MEDIC)- System Performance Update
Attachments: 1. UPDATED BOCC 04152024 Final (5).pdf
Date Ver.Action ByActionResultAction DetailsMeeting DetailsVideo
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Title

Mecklenburg EMS Agency (MEDIC)- System Performance Update

 

Action

ACTION:

Receive as information a briefing from Medic to understand MEDIC’s current performance, resource needs, and Medic’s vision for the future as it evolves to best serve our community. MEDIC will also provide an update on the current status of Fire Department contracts.  

 

 

Staff Contact:      John Peterson, Executive Director, MEDIC

                                                 

 

 

Presentation:      Yes                                           

 

 

BACKGROUND/JUSTIFICATION:

MEDIC continues to improve system performance after facing significant challenges over the past five years, including a devastating staffing shortage coupled with population growth and a resultant increase in 911 call volume. This presentation will highlight the performance work being done, improvements already made, along with the Agency’s FY ’26 budget priorities that will enable continued progress. 

 

 

PROCUREMENT BACKGROUND:

N/A

 

 

POLICY IMPACT:

N/A

 

 

FISCAL IMPACT:

N/A